Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
Sentia Publishing

Support for Accessing Your Ebook or Online Textbook

Before contacting support, see if your question is answered below. Note that there is a difference between an eBook and an Online Textbook. Tips for accessing both are outlined below.

Tips for Accessing Your Ebook

1. Download and Install the Latest Version of Adobe Reader

This will ensure that you have the latest version installed to be able to view your eBook. 

Make sure you use this program to access your eBooks instead of internet browsers.

Adobe Reader

2. Check Your Spam Folder To Download the eBook

Make sure your spam filter has not flagged the e-mail, then click on the "Download Files" link to access your eBook.

3. Open your eBook

Once you download the eBook, please right click on the file and click on "Open with" then "Acrobat Reader" instead of using an internet browser. If you are using a Mac, then hold down the Ctrl key while clicking on the file to open it with options.

4. Your eBook password

For most users, your password to open the ebook is "sentia".

Process for Accessing Your Online Textbook

1. Check Your Email

You will receive an email from our online textbook platform (the email will be from Sentia Integration at messages@matrixlms.com)

2. Login to Access Your Online Textbook

That email contains your login credentials (username, password, and the link to access your textbook). Please be patient – that email may take a few hours to receive.

3. Check Your Spam Folder

If you do not see the email, please check your spam folder. Contact support if you do not see the email within 12 hours.

If you are still not able to access your Ebook or Online Textbook, please email support@sentiapublishing.com. We will respond within 24 hours.